Cancellation Policy
If you've changed your mind and want to cancel your order, we're here to make the cancellation process as hassle-free as possible. To cancel your order, please contact us ASAP and we will cancel your order before it is shipped out.
If it is too late and your order has already been shipped, we are unable to cancel. Please contact us and we can arrange a return for you. [HYPERLINK POLICY].
Please note that there may be a restocking fee of 25% if your order has already shipped.
StrataHaven LLC
Phone:
Email: [support@stratahaven.com]
Business Hours: Monday to Friday, 10 AM to 5 PM EST
Contact Us
Phone:
Email: Support@stratahaven.com
Business Hours: Monday to Friday, 10 AM to 5 PM EST.
We aim to respond within 24 hours
And don’t forget to use our contact form below or live chat feature, conveniently located in the bottom right corner of your screen!